Terms and Conditions

1. Overview

shoptware ("we," "us," or "our") operates as an online marketplace connecting buyers with independent sellers. shoptware does not own, manage, or control the products listed on the Platform. These Terms govern your use of the Platform, including any services or content provided therein.

2. Acceptance of Terms

By using shoptware, you agree to these Terms, as well as our Privacy Policy, which is incorporated by reference. If you do not agree, you may not use the Platform.

3. No Return and No Cancellation Policy

All sales made through shoptware are final. Due to the nature of the marketplace, shoptware and its sellers do not accept returns, exchanges, cancellations, or refunds unless explicitly stated otherwise by the seller in the product listing. Once an order is placed, it cannot be canceled. Please review product details and seller policies carefully before making a purchase.

4. Product Listings

• shoptware facilitates transactions between buyers and sellers but does not guarantee the quality, accuracy, or legality of any products listed on the Platform.
• It is the responsibility of sellers to ensure their products meet applicable standards and are accurately described.

5. Buyer Responsibilities

• Reading product descriptions and seller policies thoroughly before purchase.
• Contacting the seller directly for any questions or clarifications about products.
• Ensuring accurate shipping information during checkout.

6. Seller Responsibilities

• Listing products accurately with clear descriptions, pricing, and any applicable terms.
• Fulfilling orders in a timely and professional manner.
• Addressing buyer inquiries and disputes related to their products.

7. Limited Liability

shoptware acts solely as a facilitator and is not liable for:

• Any disputes arising between buyers and sellers.
• Errors or inaccuracies in product listings.
• Losses, damages, or delays resulting from transactions conducted through the Platform.

8. Payments

shoptware partners with third-party payment processors to facilitate secure transactions. By using the Platform, you agree to the terms and conditions of these payment processors. Shoptware does not store or manage your payment information.

9. Intellectual Property

All content on the Platform, including text, graphics, logos, and software, is the property of shoptware or its licensors and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use is strictly prohibited.

10. Prohibited Activities

• Posting false, misleading, or infringing content.
• Engaging in fraudulent transactions.
• Using the Platform for unlawful purposes.

11. Termination

shoptware reserves the right to suspend or terminate your account and access to the Platform at any time, without prior notice, for any violation of these Terms.

12. Dispute Resolution

In the event of a dispute:

• Buyers and sellers are encouraged to resolve issues directly.
• shoptware may mediate disputes at its discretion but is not obligated to do so.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.

14. Changes to Terms

shoptware reserves the right to update or modify these Terms at any time. Changes will be effective upon posting to the Platform. Continued use of the Platform constitutes acceptance of the revised Terms.

15. Contact Us

For questions or concerns regarding these Terms, please contact us at:

Shoptware Support Team
Email: support@shoptware.com